Contact

User Help Desk: +49(5241)80-8080 8080@arvato.com

Further Information

www.arvato.com

Privacy

Privacy Policy Statement for the arvato IT support GmbH Web site
Protecting our users’ personal data is an important concern for our company. All of arvato IT support GmbH’s web activities comply with European legislation and the GBDe Recommendations issued in September 2001. This privacy policy governs the treatment of the information arvato IT support GmbH gathers on you when you visit this Web site

Collection and Processing of Personal Data

Personal data is information that identifies you, e.g. your name, your address, e-mail or postal addresses. arvato IT support GmbH does not collect personal data from you except when you specifically provide it, e.g. when ordering information material.

Use and Divulgence of Personal Data

arvato IT support GmbH will use your personal data exclusively for purposes of technical Web site administration, to give you access to special information, or for general communication with you. arvato IT support GmbH will neither sell your personal data to third parties nor market it elsewhere. The employees of arvato IT support GmbH are duty-bound to respect the confidentiality of your data and abide by Bertelsmann’s Codes of Conduct.

Freedom of Choice

You control the information you provide arvato IT support GmbH about yourself. If your personal information changes (e.g. zip code, e-mail, postal address), please e-mail the changes to arvato IT support GmbH in order to correct or update your personal data (our address: 8080@arvato.com).
Automatically recorded information (non-personal data)
When you access the arvato IT support GmbH Web site, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of registration). This information is used to gauge our Web site's appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to third parties.

Cookies

Cookies are tiny files that are temporarily stored on your hard disk, enabling our site to recognize your computer the next time you visit the arvato IT support GmbH Web site. arvato IT support GmbH uses Cookies exclusively to collect information concerning the use of our Web site.
Cookies contain no personally identifiable data, so the protection of your privacy is ensured. Depending on your settings, your Internet browser will automatically accept Cookies. However, you may change your browser settings at any time and choose to access arvato IT support GmbH’s Web site without accepting Cookies.

Security
The arvato IT support GmbH takes great care to ensure the security of personal data. Your data is conscientiously protected from loss, destruction, distortion/falsification, manipulation and unauthorized access or unauthorized disclosure.

Minors

arvato IT support GmbH strongly advises all parents and guardians to teach their children safe and responsible handling of personal data on the Internet. Minors should not transmit any personal data to arvato IT support GmbH Web sites without the permission of their parents or guardians. arvato IT support GmbH will never knowingly collect personal data from minors, or use it in any way, or disclose it to third parties without permission.

Links to other Web sites
This statement on privacy protection applies for the www.bertelsmann.com homepage hosted by arvato IT support GmbH. The Web pages in this homepage may contain links to other providers within and outside the Bertelsmann group, to which this privacy protection statement does not extend. When you leave arvato IT support GmbH’s Web site, please be aware of and read the privacy statements of each and every Web site that collects personally identifiable information.

Right to information
If you have questions concerning our privacy protection policy or how your personal data is processed, please feel free to contact our Privacy Protection representative.

Bertelsmann SE & Co. KGaA
Konzerndatenschutz
Carl-Bertelsmann-Strasse 270
33311 Gütersloh
E-Mail: datenschutz@bertelsmann.de

Upon request, you will promptly be informed – in writing and pursuant to applicable legislation – which of your personal data, if any, was collected during your visits to arvato IT support GmbH Web sites.
Notification of changes
Any changes to our privacy policy will be posted to this privacy statement, the homepage, and any other places we deem appropriate.